Refund Policy
Refund Policy
At Earth Marvels, we want you to shop with complete peace of mind. That's why we keep our refund policy clear and fair.
Request window
You may request a refund within 30 days of your purchase. Some products come with an extended window — when the product page lists a longer period, that timeframe applies. In all cases, the guaranteed minimum is 30 days.
How it works
Order not yet shipped: your refund is processed immediately. The amount may take a few business days to appear on your statement, depending on your bank or card issuer.
Order already shipped: simply refuse delivery so the product returns to our warehouse. Once it arrives back, your refund is issued automatically.
Product already received (within the warranty period): we'll issue a free return label. As soon as the product reaches our warehouse, we process your refund.
How to request a refund
To request your refund, you can:
- Visit your customer area at https://www.accesshub.club/inicio
- Or email us at contact@earthmarvels.store
For returns, just contact our support team and we'll send you a free return label at no cost to you.